Marketplace Built on Trust
Architected a culturally nuanced two-sided marketplace connecting verified ritual specialists with consumers through transparent booking and bidding.
The Challenge
Building a marketplace for specialized services requires balancing trust verification, flexible pricing (fixed and bidding), complex scheduling, and cultural sensitivity. The challenge was creating a platform that serves both traditional fixed bookings and negotiated arrangements while maintaining integrity.
Solution
The solution delivered a comprehensive marketplace with multi-stage verification, bidding engine, ritual package management, samagri fulfillment integration, and trust analytics—all designed for cultural authenticity and operational scalability.
The Impact
The platform achieved 98% provider verification success, 34% booking conversion, sub-2-hour average bid response time, and 4.6/5 average satisfaction rating across 10,000+ completed bookings.
Key Challenges
Credible multi-factor verification
Harmonizing bidding with fixed pricing
Complex ritual package variations
Schedule conflict prevention
Trust signal management
Samagri fulfillment integration
Our Solutions
Verification Pipeline
Multi-stage vetting with automated checks and manual review.
- Document verification automation
- Temple endorsement capture
- Manual review queue
- Re-verification triggers
Bidding & Pricing Engine
Flexible pricing with private negotiation and anti-spam controls.
- Private bid ledger with timestamps
- Expiration timers with anti-sniping
- Fixed price and dynamic pricing
- Spam and flip prevention
Catalog & Scheduling
Structured ritual taxonomy with intelligent schedule management.
- Ritual type ontology and variants
- Package builder (base + samagri)
- Travel-time estimation
- Conflict-free slot locking
Trust & Analytics
Comprehensive trust scoring with dispute handling and performance tracking.
- Reliability scoring (on-time, cancellations)
- Dispute workflow with evidence
- Demand heatmaps by geography
- Conversion funnel analytics
System Architecture
Two-sided marketplace architecture with trust verification and fulfillment integration
React consumer interface
Provider dashboard
Admin verification console
Mobile-responsive design
Verification Pipeline
Bidding Engine
Scheduling & Calendar
Catalog & Taxonomy
Communication Service
Dispute Management
Payment & Escrow
Samagri Fulfillment Integration
Order Management
Revenue Analytics
PostgreSQL (bookings, providers)
Redis (sessions, bid state)
Analytics warehouse
Trust scoring engine
Data Flow Architecture
Client Layer
User Interface
API Layer
Business Logic
Data Layer
Persistence
Measurable Outcomes
Provider Verification
Booking Conversion
Bid Response Time
Satisfaction Rating
Dispute Rate
Provider Earnings
Technologies Used
Ready to Transform Your Business?
Let's discuss how we can help you achieve similar results with cutting-edge technology and expert engineering.
Start Your Project